Introducing Amber

We are delighted to introduce Amber, an experienced and dedicated virtual assistant with over seven years in the property market. Friendly and soft-spoken, Amber specialises in lettings management and has been working remotely within the UK property sector for the past year.

Her expertise covers tenancy renewals, issuing legal notices, coordinating maintenance and handling end-of-tenancy processes. With excellent organisational and interpersonal skills, Amber is a reliable and efficient assistant, adept at managing tasks with precision and care.

Amber’s wealth of experience makes her a valuable asset, ensuring smooth and effective management of your property portfolio.

Software skills

COHO/ Fixflo / Blinc / Muuvo / Lifesycle and Payprop / Red Rabbit / COHO Property Management CRM / List / Instagram / Facebook / LinkedIn / Twitter / Microsoft / Virtual Agent / Propctrl

Relevant work experience

Virtual Assistant for M & P Estates, UK - (July 2023 - current)

  • General VA duties for the company owner in both lettings and sales.

  • Rental management tasks such as correspondence with landlords and tenants, tenancy renewals, issuing section 13, 21 and other notices, end of tenancy agreements, setting up new tenancies, covering all maintenance issues , gathering quotes and having works completed.

  • Keep CRM data bases up to date

  • Able to cover all account duties due to previous job experience when the accountant is not available.

Property Portfolio Manager for Just Property (Pty) Ltd, SA - (August 2022 - July 2023)

  • Handle all maintenance matters for all properties in the Atlantic Seaboard portfolio.

  • Perform interim and exit inspections.

  • Responsible for invoicing, rental collections, lease renewals, loading new files, monthly reporting and liaising with clients on a daily basis.

Sales / Rentals Agent for Just Property (Pty) Ltd, SA - (June 2021 - July 2022)

  • Assist all buyers, sellers and those looking to rent their properties or to find rental accommodation for themselves.

Photography, marketing, viewings, preparing contracts, ingoing inspections and assist with the management when required on managed rentals, as well as accounts.

Remote Office Manager, Rental Agent & Sales Assistant for Properties 247, SA

(August 2020 - May 2021)

  • Assisting with listings and basic sales process follow ups.

  • Rentals: canvassing, advertising, placement, ingoing inspections, managing properties on all levels.

Rental Administrator / Intern Estate Agent for Seeff Properties, SA

(January 2017 - 31 July 2020)

  • Basic administrator in charge of accounts and bookkeeping.

  • Processing accounts and invoices, assist with drawing up Service Level Agreements, assist clients with statements and enquiries, upload files and keep data updated.

  • Arrange and create reports for ingoing and outgoing inspections, report clients’ maintenance queries to the relevant people.

  • Lease renewals, processing all rentals and accounts.

Keep scrolling down to move forward with meeting your VA!